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is the frontline service of the library, where the client encounters before they can avail of the library services. This is the section of the library where transactions for loaning and returning are processed, and is considered a place for information dissemination.
The main objective is the provide library patrons access to the information resources. The reference work is directly concerned with assisting users' information and with using the resources in their study and research.
Display of the list of new acquisitions, announcements, and other library information updates. Actual exhibit of newly processed materials.
When there is a need for library material that is not available in the library, the researcher is referred to other librarians.
The UNEP students are furnished with a request letter addressed to the head librarian whom the student wishes to visit, The University Library reciprocates these services by allowing the qualified researchers from other institutions.
Internet facilities are provided to enable users to have greater access to rich information sources on the Internet.
This service utilizes a cellular phone as a tool for the delivery of information. Patrons can send a query through a text message. The attending librarian will answer through text as well, and receive specific and brief answers from the attending librarian.